[Arm-netbook] firefly 3399 all source software disclosed?

[Allan Mwenda]

I'm going to agree that going through the support channels will get you nowhere. You want to talk to management, way up management like Product Manager or CEO. Otherwise PR will ignore you and if you sue their suits will bury you in delays. 

On 1 June 2017 02:14:25 GMT+03:00, John Luke Gibson <eaterjolly at gmail.com> wrote:
>On 5/31/17, ronwirring at safe-mail.net <ronwirring at safe-mail.net> wrote:
>> You have a tendency to magnify the impact of one persons actions.
>> Do you actually believe, that me writing manufacturers and making
>> demands, right or wrong demands, has any impact on the situation
>> of libre software? Do you think acer in any way takes notice? No.
>> If half a million people in a short period of time hammered acer
>> with demands, then there might be some impact.
>>
>> Previously you told me, that putting pressure on manufacturers
>> should be done.
>> Then I discarded what you said. I have reached to another point
>> of view. Maybe coordinated campaigns, which are not being done now,
>might
>> show some results. It can mobilize libre software people. Getting the
>> power to have a say against manufacturers.
>
>The best way to approach the issue is as a partner, not as a client.
>There are people that go through the support channels with
>unreasonable demands or QA-failure related complaints magnifying them
>to ridiculous proportions.
>
>When using support channels to address a legitimate ethical concern,
>one will only look like one of those unreasonable customers.
>
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