[Arm-netbook] Fwd: Liberapay is in trouble
luke.leighton at gmail.com
Mon Jul 16 15:18:39 BST 2018
---------- Forwarded message ----------
From: Liberapay Support <support at liberapay.com>
Date: Mon, Jul 16, 2018 at 2:00 PM
Subject: Liberapay is in trouble
To: lkcl <luke.leighton at gmail.com>
Our payment processor (Mangopay) is throwing us out, so we recommend
that you evacuate the money from your account before July 26th.
Clicking on the link above will bring you to a new page titled
“Emptying your wallet” and ask you to choose between two options.
If you use Liberapay as a donor the first choice is recommended,
especially if you wish to continue using Liberapay. This first option
distributes all the money from your wallet to the people who would
have normally received it over time. The recipients will be able to
see that this sudden burst of income corresponds to multiple weeks of
For example, if you’re donating $1 per week to 2 creators, and you
have $40 in your wallet, then each creator will receive $20, and 20
weeks from now you’ll receive our usual email reminding you that it’s
time to add money again.
Please note that the disbursement may fail for various reasons. If you
get an error message like “The attempt to distribute all the money in
your wallet failed: XX.XX remains.” then the problem is probably on
the recipient side, for example someone who hasn’t filled the identity
form or a team that hasn’t defined how the income should be split
between the members.
The other option is to get your money back, if possible through a
refund, otherwise by withdrawing it to your bank account.
If you receive donations on Liberapay you may want to wait a week
before withdrawing your income in order to give your patrons a chance
to transfer the remaining of their donations from their wallets to
We’ll inform you as soon as the integration of a new payment processor
is complete, and tell you if there’s anything you need to do to start
receiving donations on Liberapay again.
If you’re a member of a team, you should make sure that your take is
set and up-to-date. You can do that from your “Receiving” page.
You can find more information in this blog post, and as always you can
reply to this email if you need help.
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